Efficient staff and spacious room made stay enjoyable.

The hotel is situated in a safety-conscious area, and I enjoyed the generous breakfast with assorted options every morning. The cleanliness of my room was commendable, and I must mention how kind and accommodating the staff were throughout my stay.

Limited breakfast selection.

The holiday stay at Holiday Inn Express in Mexico City had several highlights. The location is fantastic, just a short distance from the bustling center. I appreciated the clean and spacious room with a comfortable bed perfect for relaxing after a day out. The breakfast selection was decent, featuring various options like cereals, bagels, and pancakes to start the day right. Free parking was a big plus, saving me the hassle of finding a spot on the street. However, there were some drawbacks. The lighting in the room could improve, as it felt quite dim, making it difficult to read in the evenings. I also faced issues with the shower head, which had some mold on it, and the elevator buttons were temperamental, sometimes not responding. My experience could have been better with improved cleanliness in some areas and by ensuring that basic items and amenities were properly stocked. Overall, it's a comfortable choice but room for improvement remains.

The efficiency and kindness of the staff, especially Jessica at the check-in counter, were standout highlights. I loved the spacious Standard King Room with a comfy bed that was perfect for relaxing after a busy day. The complimentary breakfast was varied and delicious, making mornings enjoyable, and the free parking was super convenient.

Some maintenance issues were noticeable, like a moldy shower head.

My kids wished for a wider breakfast variety.

great stay but minor hiccup

The staff were efficient and kind, especially Jessica at the check-in counter who made the process smooth and welcoming. I appreciated the spacious suite that provided ample space to relax, and the comfortable bed made it easy to unwind after a long day. The hot breakfast was not only varied but also delicious, offering a nice start to my mornings. I also enjoyed the free parking, which was very convenient.

The only downside was some noise from the hallway during the night.

Wi-Fi worked great, but laundry services needed attention. dryer didn't function well.

I had a spacious suite that was great for relaxing, and the varied hot breakfast impressed me. However, I found the room lighting to be quite poor, making it a bit dim for my liking. I'd definitely stay here again!

the room was quite spacious with a comfortable bed, and the breakfast selection was varied (loved the hot options! ). parking was free, which was a nice bonus.

was all great, but could improve breakfast variety.

spacious suite with a heartwarming breakfast experience

room size, hot breakfast

inconsistent parking

Spacious rooms and friendly staff

The room was quite large and comfortable, and the bed made it easy to relax after a long day. I particularly appreciated the hot breakfast, which had a nice variety that made mornings more enjoyable. However, there were some cleanliness and maintenance issues that could definitely use attention.